These Terms of Service govern your access to and use of RockyPayz Ventures’ digital platform for payment collection, money transfer, and related services. By using our platform, you agree to comply with these Terms. If you do not agree, discontinue using our services immediately.
1. Introduction
These Terms form a legally binding agreement between you ("User") and RockyPayz Ventures ("we," "our," or "us"). The platform provides tools for payment collection, domestic transfers, and other financial services within India.
2. Eligibility
You must be at least 18 years old and legally capable of entering into an agreement. All registration details provided must be accurate and current.
3. Account Registration and Security
Users must create an account to access our services. You are responsible for maintaining confidentiality of your credentials and for activities under your account. Notify us immediately of any unauthorized access.
4. Permissible Use
Our platform must be used only for lawful purposes. Any misuse, including fraudulent transactions or money laundering, may result in account suspension or termination.
5. Payment Collection Services
RockyPayz enables payment collection through UPI, Payment Links, Virtual Accounts, and QR Codes. Users are responsible for ensuring accuracy of payment details. Once processed, payments are final unless otherwise agreed.
6. Money Transfer Services
Transfers via UPI, IMPS, or NEFT are generally instant. We are not responsible for delays caused by banks or network issues beyond our control. Transaction limits follow regulatory standards.
7. Fees and Charges
Service fees may apply and will be displayed before transaction completion. Continued use of services implies acceptance of these charges.
8. Refunds and Chargebacks
Refunds are subject to the recipient’s or merchant’s policy. RockyPayz Ventures is not liable for disputes between users over chargebacks. Fraudulent disputes may lead to account suspension.
9. Compliance with Laws
Users must comply with all applicable laws, including AML and KYC regulations. We may request verification documents at any time for compliance purposes.
10. Data Privacy and Security
By using our platform, you consent to our data handling practices outlined in the Privacy Policy. All user data and transactions are protected using encryption and secure systems.
11. Suspension or Termination
We reserve the right to suspend or terminate accounts without notice in cases of policy violations, fraud, or non-compliance with legal obligations.
12. Limitation of Liability
RockyPayz Ventures is not liable for indirect or consequential losses. Our total liability is limited to the amount of service fees paid in the last three months.
13. Platform Downtime
While we aim for continuous uptime, occasional maintenance or technical issues may cause downtime. We’ll provide advance notice when possible.
14. Third-Party Integrations
Our services may include third-party gateways or APIs. We’re not responsible for their functionality or policies. Use of such integrations is at your discretion.
15. User Responsibilities
You agree to use the platform responsibly and refrain from actions that harm others or the system, including fraudulent or unauthorized activities.
16. Intellectual Property
All platform content and software belong to RockyPayz Ventures or its licensors. You may not copy, modify, or redistribute any material without prior consent.
17. Governing Law
These Terms are governed by the laws of India. Any disputes will be handled by courts located in Bhubaneswar Odisha.
18. Modifications to Terms
We may update these Terms periodically. Significant updates will be communicated via email or platform notices. Continued use signifies acceptance.
19. Indemnification
You agree to indemnify and hold RockyPayz Ventures harmless from claims or damages arising from misuse or breach of these Terms.
20. Contact Information
- Email: info@rockypayz.shop
- Phone: +91-9692067389
- Address: Ring Rd, Railway Colony, Rourkela, Odisha 769001